Get in Touch
Whether you're interested in a specific chandelier, need assistance with a custom design, or would like to schedule a showroom visit, our team is here to help. Complete the form below or use our contact details to reach us directly.
Send us a Message
Contact Information
Visit Our Showrooms
Melbourne (Head Office)85 Collins Street
Melbourne, VIC 3000
Australia Sydney Design Centre
42 Elizabeth Street
Sydney, NSW 2000
Australia
Email Us
General Inquiries: [email protected]
Sales: [email protected]
Customer Support: [email protected]
Showroom Hours
Melbourne Flagship
- Monday - Friday: 10am - 6pm
- Saturday: 10am - 5pm
- Sunday: 11am - 4pm
Private viewings available by appointment
Sydney Design Centre
- Monday - Friday: 10am - 6pm
- Saturday: 10am - 5pm
- Sunday: By appointment only
Private viewings available by appointment
Frequently Asked Questions
Do you offer installation services?
Yes, we provide professional installation services throughout Australia. Our experienced team ensures your chandelier is installed safely and positioned perfectly. Installation services are quoted separately based on the complexity of the installation and your location.
Can I request a custom chandelier design?
Absolutely! We specialize in custom chandelier designs to suit your specific space and style preferences. Our design team will work closely with you to create a unique piece that perfectly complements your interior. Please contact us to arrange a design consultation.
What is your delivery timeframe?
Delivery timeframes vary depending on the product and your location. In-stock items typically ship within 1-2 weeks. Custom or special order chandeliers may take 8-12 weeks. International orders may require additional time. We'll provide you with a specific timeframe when you place your order.
Do you ship internationally?
Yes, we ship our chandeliers worldwide. International shipping costs and timeframes are calculated on a case-by-case basis. Please contact our team for a shipping quote to your specific location.
Do you offer maintenance and cleaning services?
Yes, we provide professional cleaning and maintenance services for chandeliers. Regular maintenance ensures your chandelier maintains its beauty and functionality. We recommend professional cleaning every 1-2 years depending on your environment. Contact us for more information or to schedule a service.